2. Personal Data

What personal data do we collect?

Information entered in forms

• We collect personal information when you request information, download a brochure or make a booking. This information may include: name, surname, email address, telephone number, postal address, Spanish level and payment information when applicable.

Information collected electronically

• We use Google Analytics and similar technologies to analyse website usage and improve our services.
• We may use remarketing services provided by Google to display advertisements on third-party websites.
• Technical information such as browser type, IP address, referring URL and visited pages may be collected anonymously.

How do we collect your personal data?

• Through website forms.
• Through direct contact by email, phone or in person.
• Through social networks and other communication channels.
• Through cookies and similar technologies.

In some cases, payments may be processed through third-party payment providers. In such cases, your payment information will be processed according to the privacy policy of the corresponding provider.

Why do we use your personal data?

• To respond to enquiries and send requested information.
• To process bookings and payments.
• To provide customer support.
• To improve our services and website experience.
• To send information about our courses, services or promotions when legally permitted.
• To analyse website performance and user behaviour.